Howdy there, we at VintaGoGo specialize in creating handmade vintage style signs and light box signs using as much recycled, reclaimed, and reusable materials as we can source. Each piece is individually handcrafted to order and while we do strive to create sturdy, lasting, reliable signs, we definitely do not aim for perfection over character. Using reclaimed materials means that wood and plexiglass or glass may have scratches or dings, and we intentionally allow some very minor flaws to show through in our painting, staining, and lettering process. We're not in it to create smooth and perfect vinyl decal signs but our passion is replicating artifacts for business and pleasure based off the bygone sign painter eras of the late 1800s-later midcentury modern times.
We accept payment via credit card with PayPal, Square, and Etsy. Payment must be received in full before the item(s) can be packaged and shipped.
Most signs will ship within 14 days of purchase date. Some larger or more complex custom signs may take longer. Ask Mel for details.
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
We stress again that items are intentionally rustic in appearance using recycled materials when available, so buyers should expect that there will be some scratches, dents, and dings, brush strokes and variations.
= BORING REFUND/EXCHANGE POLICY INFO BELOW =
Buyers should carefully inspect all provided photos before purchasing a custom sign or custom light box sign and know that partial (up to $100 plus shipping) refunds and exchanges can only be made on orders that are severely damaged in transit or not made the requested specs. All signs are handmade and hand painted and will have slight imperfections. All mock ups provided are approximations.
We can not offer refunds or exchanges on custom ordered signs or light boxes with malfunctioning lights or remote controls. We only install brand new LED units that we buy on a per-order basis. Every light box is tested repeatedly before shipping.
• WE CANNOT BE RESPONSIBLE FOR LOST OR DISCARDED REMOTE CONTROLS !
Custom Orders - We love custom orders! Feel free to message us or email at vintagogoinfo at gmail dot com and we’ll work with a buyer to design something to meet the order’s needs using the best materials we can source. Work on a custom order, though, won’t begin until payment is made in full and the buyer approves the design proof. It should be noted custom orders cannot be refunded or cancelled once placed as we may not be able to reuse materials.
Any Complaints? Please Come Tell Us, Not Your Followers! We want to make unique pieces of vintage and retro style art so that we can help make people happy and businesses give their locations some rustic flair. We definitely don’t want to disappoint! However, if there’s an issue that arises with a buyer’s order, we completely appreciate the buyer approaching us directly on here or via our vintagogoinfo at gmail dot com email address, and allowing us up to 2-3 days to respond (though we will most likely do so much sooner). If there’s a problem, let a person respond to it!
If you purchase an item from this shop on Etsy, Etsy Inc. will collect your payment information, email, and address. VintaGoGo Signage/Hand Painted Signs and Pinstripes will never see your payment information and we will never use your email or mailing address for anything except shipping your purchased order to you. Your personal information will only be repeated to Etsy, Fedex, or the USPS. We will not knowingly share your personal info with any other third parties and we will not be responsible for any liabilities or damages incurred should Etsy, Fedex, or the USPS use, share, or allow your personal information to be compromised.